Narrative Care

Upload content to the Cloud Service (Narrative Service) via the Uploader

You can upload the content of your Narrative Clip 2 only to our cloud service via the Narrative Uploader! To download the Narrative Uploader, head to

For Windows, the icon is a red book found in the taskbar. While for Mac, it is an icon of a Clip.


Once you have downloaded the Uploader, you will need to open the Narrative Uploader's settings, and connect your Clip. To do this, open the software and click on "Settings." You may need to click on the software icon if the "Settings" option is not available. 

NOTE: Connecting your Clip will cause it to automatically upload its content. If you wish to store straight away to local storage, you will need to connect your Clip, change the Uploader's settings, disconnect your Clip, and then reconnect it. The Uploader will remember your settings for the next time that you use it.


Mac/Windows Uploader

To upload content to our cloud service (Narrative Service) with the Uploader, ensure that the "Use Uploader" setting is set to "Desktop (Mac)/Desktop (Windows)" depending on the type of operating system you're using. 


You will also need to ensure that the "Narrative Service" feature is enabled in the "Storage" setting of the Narrative Uploader, and you also need to make sure that the "Local Storage" setting is disabled. 

Note: If you wish to upload your content to both our cloud service and store it in your computer, then you need to make sure that the  "Narrative Service" and "Local Storage Enabled" boxes are checked. 


If you wish to upload content only to your computer via your uploader, click here for the appropriate FAQ.



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