Narrative Care

How to download photos and videos from the Smartphone App

This FAQ explains how to download photos and videos within the Narrative App, for information on how to bulk download or download content within the Web App, please go to this FAQ instead.

 

Download photos in the Narrative Smartphone App

To download a photo from the Narrative Smartphone App, tap on the desired Moment and scrub to the desired photo.

Tap on the three dots in the bottom right corner and a menu will appear. Select "Download Photo."

 

The photo will then save to your Smartphone.

 

 

Download videos to the Smartphone App

To download a video, tap on the video you wish to download and tap on the download icon, as highlighted below.

 

  

The video will then be saved to your Smartphone.

 

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