Narrative Care

Why is my Clip 2 hot?

When the Clip 2 is taking video or uploading, it can become warmer in comparison to when it's idle.

This is normal, and is no cause for alarm. The components of Clip 2 can withstand much higher temperatures, and the Clip 2's performance will not be affected by this increase of temperature.

There is a trigger in place for the Clip 2 to restart if it exceeds a certain temperature.

For any further questions, please feel free to continue browsing our Customer Care Knowledge Base or email us at care@getnarrative.com.

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