Narrative Care

How do I change my shipping address?

If your order has not shipped. (You have not received a Shipping Confirmation email.)

It is possible to change your shipping address. Please contact us with your new delivery address, so that we can help you in the fastest way possible. 

If your order has shipped. (You've received a shipping confirmation email)

My shipping address is wrong. I've moved etc. 

If your order has already shipped, we will not be able to change your shipping address from our end. 

It is most effective that you contact the carrier directly: 

USPS (US orders)        FedEx (EU and ROW orders)      Schenker (Sweden orders)

 

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