Narrative Care

Uploading To Narrative Service (Narrative Library) vs Using Local Storage

If you're experiencing an issue uploading Clip 2 content via the Narrative Uploader, please click here instead.

The Narrative Library or Narrative Service is the online service that stores and processes all your photos. Automatic and effortless, it complements the Narrative Clip - but you can choose to opt out.

 

Can I store my photos locally on my computer's hard drive?


Yes, the Narrative Uploader software on your Mac/Windows PC has a simple setting where you can choose between "Narrative cloud upload", "Local storage" or "Both". However, if you choose local storage, you will not be able to use the Narrative app for automatic organization and easy browsing/sharing of your photos through your smartphone. You will also not get GPS data for your photos.

 

Why should I use BOTH the Narrative cloud AND local storage?


The Narrative Cloud gives you automatic organization into "moments", as well as stores full-resolution of all your images in addition to web-optimized sizes that are made for viewing and sharing online and through the Narrative App. With local storage you can choose to save an extra copy of all or any content you wish.

 

Can I use Dropbox, Flickr, etc instead?


If you choose local storage you can move your files according to your preference. If you prefer to have local storage only, you can opt out of the cloud service via the Narrative Uploader.

 

Is there a subscription service for the Narrative Cloud?


We have not started our subscription service yet. Right now we can’t be specific on when the free and premium plan will become available, and details will come when we have them.

 

What are the differences between using local storage and the Narrative cloud service? The 2 main differences are:

 

1. Your pictures will be easily managed if you use our Narrative Cloud Service. By using the Narrative Cloud Service, your pictures will be filtered, rotated, geo-tagged and time-stamped. Extremely dark and blurry pictures will be automatically deleted. In comparison, you will have to filter, rotate and manage all the pictures by yourself if you use local storage. The pictures will also not be geotagged.

2. You will be able to view your pictures as moments in the Narrative app if you use our Cloud service. You will not be able to view your pictures in the Narrative app if you use local storage.

Comments

  • Avatar
    dewang

    Do you have any time frame when the API will be released to public? I'm very much interested in building apps using this API.

  • Avatar
    Narrative - Charlotte

    Hi there,
    We will of course send out information as soon as we have any updates or new features.

  • Avatar
    Johan Lundberg

    Do you have plans to make your corrected and GPS-positioned images available for download?

  • Avatar
    brian votaw

    I've noticed that all my photos are magically straightened, meaning, no matter which way I clip the camera on, be it upside down or 90 degrees sideways, or what have you, all the photos always come out upright. I think this is pretty cool. Thank you for this automatic adjustment. I prefer it most of the time. However, where can I get the un-straightened photos? I do have a need for them some of the times. I've already uploaded a long sequence to the Narrative Clip servers, and now have need of them in their "raw" format. Please advise.

  • Avatar
    Maria

    Hi Johan,

    We will be sure to let you know if filtered images and geo-tagged pictures become available for download in the future.

    In the meantime, feel free to save your picture(s) to your camera roll. To do so, "select" which picture(s) you would like to save and then click on the three dots in the lower right corner of your screen. After doing so, you'll see an icon that has an arrow pointing downward. Simply, click it and your picture(s) will then be saved to your camera roll.

    Best,
    Maria
    Narrative Support

  • Avatar
    Maria

    Hi there Brian,

    I am glad to hear you are enjoying the Cloud Service.

    If you would like to access your pictures in raw format, please upload to your PC. When saving to local storage, open your uploader and click on "settings" > "save a copy to hard drive." You may choose between saving to local storage and the Narrative Cloud or you can simply choose to save to both.

    Hope this helps! :)

    Best,
    Maria
    Narrative Support

  • Avatar
    David Hoffman

    how can I set the local storage to have the photos appear in a folder on my desktop?

  • Avatar
    Maria

    Hi David,

    If you are unable to find the folder storing your pictures please go into "settings" in the Narrative Uploader. Under the section "save copy to hard drive" there is a "change" button which holds the pathway to where the pictures are stored on your computer.

    Thanks!

    /Maria
    @NarrativeHelp

  • Avatar
    Laura Naumann

    Hi there,

    I'm using local storage and I presumed that the photographs were saved using military time. I have several cameras and have download the photographs to local storage, but the file names don't correspond to the time they were taken.

    Is there a way to resolve this?

    -laura

  • Avatar
    Maria

    Hi Laura,

    If the files are not corresponding with the time taken it is because the camera saves all date/time using UTC. This will not reflect your timezone at all.

    I am afraid there isn't a good way to solve this when using local storage right now since the gps-position, among other things, are to set the timezone in the cloud service.

    I apologize for any inconvenience but we will of course let you know as soon as we have any updates on resolving this.

    Best,

    Maria
    @NarrativeHelp

  • Avatar
    Souichiro Hirai

    Hello, I'm thinking to buy one for next trip and I wonder how many MB or maybe GB of data will it use for a day. Since I will be not able to connect internet for days during the travel, also I prefer to store my photo on my own, so I can carriculate how many storage I need to bring. I understand data will be vary according to the scene it will take (because it's Jpeg) but please let me know approximate size I need for daily use. Thank you.

  • Avatar
    Maria

    Hi there!

    Thanks for reaching out!

    The Clip can hold up to 8 GB of data and has a battery life of approximately 30 hours. If you'd like to store your photos locally, no problem. Simply choose to do so inside the Narrative Uploader under "settings." In regards to how much storage you'll need free during your travels, this will vary depending on how long you're traveling but users have been seen to capture up to 2-3 GB in a given day.

    Please let me know if you have any further questions. Wishing you the best during your travels!

    Maria
    @NarrativeHelp

  • Avatar
    Chris

    Hello, I've been reading that the clip has the option of uploading to the cloud and/or to local storage. If I'm traveling and only upload to the cloud, can I later download in batch the images that were uploaded in original format.

  • Avatar
    Maria

    Hi Chris,

    On the Narrative Web App will you are able to bulk download your pictures that have been saved to the Cloud. Bulk Downloading is a new feature that is only available on the Narrative Web App. Want to download a series of pictures from your moments to create time-lapses etc.? It is now possible! Check out this video tutorial to learn how to bulk download your pictures: https://support.getnarrative.com/hc/en-us/articles/204141836-How-do-I-download-and-save-photos-

    Best,

    Maria
    @NarrativeCare

  • Avatar
    Trav Mason

    I keep seeing references to a local Narrative Uploader application for Windows but I can't find it anywhere. The links are all circular. Where can I get a copy of this mystical uploader app so that I don't have to use yet another fricken cloud service I don't want?

  • Avatar
    Josh

    Hi Trav,

    Thanks for getting in touch.

    You can download the Narrative Uploader from http://start.getnarrative.com if you'd prefer to upload your content to local storage.

    Have a great day, Trav.

  • Avatar
    Trav Mason

    Send me the exact bloody link people. Referencing a page that has two mentions of uploading and the only one that means anything has a dead end link (http://start.getnarrative.com/#download-app) is USELESS!

  • Avatar
    Josh

    Hi Trav,

    We're currently working on releasing the Mac Uploader on http://start.getnarrative.com, if this is what you're referring to. This should also be live in the next couple of days.

  • Avatar
    Johan Lundberg

    Any idea of the timeframe on that mac-release Josh? Been a couple of month now since I first got the message that you are working on it. Meanwhile I can't use my Narrative 2 for what I bought it for (whithout a lot of work).

  • Avatar
    Josh

    Hi Johan,

    Thanks for getting in touch.

    The Mac Uploader should be working for your Clip 2. If it is not, please uninstall your Uploader and install it again. Here's a direct link to the Clip 2 Uploader page: http://start.getnarrative.com/start-clip2

    Hope that helps, Johan. If not, please drop us an email at care@getnarrative.com and we'll see what we can do. :)

    Have a great day.

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